Use the nhs choices website to choose your hospital, compare hospitals and give feedback on your experience. Change, cancel or enquire about your hospital appointment. Patients can choose their initial hospital or clinic appointment and book it in the gp surgery at the point of referral or later at home on the phone or online. If you know when and where you would like to be seen, you may be able to book your appointment straight away. We are continually improving the service and many changes have already. Choose and book displays on the computer which hospitals or clinics are suitable based on your medical problem. Choose and book is a national service that combines electronic booking and a choice of place, date and time for first hospital or clinic appointments. A leaflet for patients an introduction to choose and book. When you and your gp agree that you need to see a specialist you will be able to choose from a list of hospitals or clinics. You can then choose an appointment, from the options available, at a place, date and time that suits you best. You can also choose a clinical team led by a consultant or named healthcare professional, as long as that team provides the treatment you require. Book an appointment using the nhs ereferral service nhs. Choose and book was an ebooking software application for the national health service nhs in england which enabled patients needing an outpatient appointment to choose which hospital they were referred to by their general practitioner gp, and to book a. Once you have selected your hospital and suitable appointment details, you will receive a letter from the department you have been referred to, confirming the details of your appointment, where you need to go, and any instructions you may need.
Find and choose hospitals is the most sophisticated hospital comparison system in the uk. Choose and book was introduced by the labour government to enable patients needing an outpatient appointment to select, with their gp, a hospital appointment at a convenient date and time. When you and your gp agree that you need to see a specialist, you will be able to choose the date and time of your. Most of the patients who are offered a choice of hospital view the experience as positive and valuable. You will be given a password as well, which will allow you to book your appointment via the nhs. Choose and book is a new service that allows you to choose your hospital or clinic and to book an appointment with a specialist. For each hospital, a specific list of treatments is covered by the scheme. Choose and book to list private hospitals digital health. Here is a list of 23 hospitals and health systems that in the past month have changed or announced plans to change their name, brand or both, beginning with the most recent announcement. Nhs choose and book, also known as the nhs ereferral service, is an excellent initiative that allows patients to choose where they receive their specialist treatment.
Once your gp has decided you need to be referred to a hospital, you can choose your preferred hospital or clinic. You can read more about our cookies before you choose. The group spent nine months liaising and testing the system with the assistance of connecting for health cfh and isoft and successfully deployed the system last. Details for changing or cancelling clinic appointments for nhs treatment at barnet hospital, chase farm hospital or the royal free hospital. The nhs ereferral system replaced choose and book in june 2015. So, the nhs is changing to give you more choice and. Choose and book is the service that lets you book, change or cancel a routine hospital appointment either online or by phone. Since summer 2005, choose and book has been introduced to our practice. Find an appointment wirral university hospital nhs. Choose and book is a national electronic referral service which gives patients a choice of place, date and time for their first outpatient appointment in a hospital or clinic. Asking to change hospital if you have to wait longer than the maximum waiting times. Change your appointment st georges university hospitals nhs. Nhs ereferral service ers mid essex hospital trust.
Find out more about choosing a hospital or consultant and choosing a mental health service. During your appointment after your appointment 3 discuss your options with your gp and decide whether or not you want to have treatment. You can book your appointment while you are at the. Nhs, which allows you to choose a hospital or clinic and book an appointment at a. If you are not sure if you should selfisolate, please go to s. The department of health told pulse that there have been falls in use in some areas but it was committed to embed choose and book into daily clinical practice. Choose and book system queen elizabeth hospital birmingham. But, initially nhs patients can be referred to the hospital for a. Choose and book provides patients with the offer of choice of hospital and clinic and a booked appointment. Nhs ereferral service previously choose and book the royal berkshire nhs foundation trust offers two week wait, urgent and routine new outpatient referrals by ereferral for all applicable outpatient services exclusions include oncology and maternity. Currently, primary care trusts can decide which hospitals or appointments appear on the frontpage of the choose and book screen.
Use the care quality commission website to compare performance. This will change over time as the old hospital computers are replaced with new ones. It allows you to choose from different hospitals and clinics across england including some private hospitals. You can book, cancel or change a hospital appointment by contacting a hospital directly by phone. The list of options will be the same if you book online or over the phone. Choose and book gives patients the opportunity to choose the date, time and location of where they would like to go for their treatment. It allows patients to choose their initial hospital or clinic appointment, and book it on the spot in the surgery or later on the phone or via the internet. Choose and book is a service that lets you choose which hospital or clinic you wish to attend and enables you to book your first appointment. This is because the hospital computer does not link to choose and book. If you want to cancel or change your appointment, you can. In some cases, youll have more than 1 clinic or hospital to choose from. Choose and book is a service that allows you to choose your hospital or clinic and book an appointment with a specialist. Nhs hit by new tech failure as it scraps patient booking. When you and your gp agree you need a referral to a specialist, choose and book shows your gp which locations provide appropriate treatment, and you can choose a.
Choose and book sandwell and west birmingham nhs trust. Claims that nhs choose and book system puts choice before quality. Nhs ereferral service previously known as choose and book. You can book, cancel or change a hospital appointment by contacting a hospital directly by phone or through their website. The centre offers a wide range of services connected to arranging patients appointments in both a new and followup capacity for various specialties across the trust. Aintree university hospital nhs trust has developed an online student placement choose and book system, where students from all disciplines can select and book spoke placements. We will be adding more specialties over the coming months, hopefully to encompass most of the specialties offered at holly house. Our quality of care has been praised by our patients, with 98. The trust first implemented choose and book to book first outpatient appointments in september 2005. Choose and book is a central part of the uk government patient choice agenda that seeks to provide patients with a choice over the time, date and place of their first outpatient appointment.
Nuffield hospitals begin rollout of direct choose and book the nuffield hospitals group have gone live with the directly bookable nhs choose and book system at its site in plymouth. In line with guidance from nhs england we have updated our visiting policy with immediate effect from thursday 26 march 2020. If you are selfisolating, please do not attend the hospital. It is an nhs scheme that allows patients in england to choose the hospital they want to go to for their treatment and book an appointment on a date and time that suits them. Use the hospital pals service to ask specific questions. Most patients have the right to choose which hospital provider they are referred to by their gp. If youre unsure about which hospital or clinic to choose, your gp can advise you on what might be the best choice for you.
We are pleased to announce that holly house is now live on choose and book. Claims that nhs choose and book system puts choice before. Choose and book is a national service which lets you choose your hospital or clinic and book your first appointment. You can book, cancel or change your gp appointment by contacting your gp surgery by phone or through their website. It can be done while youre at the gp surgery, or online, using the shortlist of hospitals or services provided in.
Patient choose and book royal bournemouth hospital. This is the first study of patient experience of choose and. If you are referred to a consultant, the scheme gives you the right to choose your preferred hospital or clinic. You may be able to book it in the gp surgery at the point of referral, or later at home on the phone or online. Choose and book is a national it system that enables patients to choose where they wish to attend their first outpatient appointment and to book a convenient date and time from the choices available to them at their gp surgery. The booking centre queen elizabeth hospital birmingham. After a 2004 pilot study, choose and book was formally launched in january 2006. Nhs patients i private hospitals i spire healthcare.
However, you will have to get a referral from your gp to see a. Make, change or cancel an appointment maidstone and tunbridge. Choose and book is a national it system that enables patients to choose where they wish to attend their first outpatient appointment and to change a clinic appointment if you need to change your clinic appointment, please call the telephone number on your appointment letter, or one of the numbers below. Nuffield hospitals begin rollout of direct choose and book.
Appointment bookings queen elizabeth hospital birmingham. The nhs ereferral service is a national electronic referral service that allows you to choose the place, time and date for your first outpatient appointment. Placements are available for spokes one to four weeks and short visits from a. When you and your gp agree that you need an appointment with a specialist, your gp can access the choose and book system to see which hospitals or clinics are available for your treatment. Choose and book is available to all patients in england and will eventually be available to all patients. Your gp will then discuss with you the clinics which are available to you to book your appointment. The changes are intended to increase patient awareness of private hospital appointments open to them. You can book your appointment via the nhs ereferral service. Before you select your clinic and appointment slot, consider all the options. Alternatively you may be able to book your appointment with the nhs. Choose and book is a great system, allowing them to choose a hospital outpatient appointment from a. From april the updated choose and book software will list all available appointments a patient can choose from. Choose and book is a nhs service that lets you the patient choose your clinic where you want your test and book an appointment which best suits you. The preferred method of booking appointments into our hospitals is by using the national nhs ereferral service system previously known as choose and book.
Nhs number, and a list of hospitals or clinics to choose from. Through the nhs, if you have a recurring problem and need surgery or other treatment, you can choose which consultant you want to see. Research has shown that patients want to be more involved in. If youre a patient, book or manage your ereferral visit nhs. Choose and book scheme an nhs patients experience 11 december, 2014 by nt contributor in august 2014 i was fortunate enough to be admitted to bmi healthcare as an nhs patient under the choose and book scheme. Patients will be offered a choice of four to five care providers for their first new outpatient appointment, which enables patients to be more involved in choosing their healthcare how does it work. This is done through the use of a computerised booking system. Working towards choose and book targets, we are committed to giving each patient a choice in their appointment date and.
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